GMP99 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your own data.
Six core principles that underpin every data decision made at GMP99. Full details are set out in the policy below.
We collect only the personal data that is strictly necessary to operate your account, process transactions in MYR, and comply with our licensing obligations. No unnecessary data is gathered or retained beyond its required purpose.
All data transmitted between your device and the GMP99 platform is protected by SSL/TLS encryption. Sensitive financial data — including details linked to your Touch 'n Go eWallet, Maybank, or CIMB account — is handled under strict technical security controls.
GMP99 does not sell, rent, or trade your personal information to any third party for their independent marketing or commercial purposes. Your data is your own — we use it only to operate and improve the services you have requested from us.
This policy is written in plain, accessible English so that Malaysian players can understand exactly what data we hold and why. We do not obscure data practices behind unnecessarily complex legal language.
You have the right to access, correct, and — in certain circumstances — request deletion of your personal data. You may also object to specific forms of data processing. These rights can be exercised by contacting our support team.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable licensing and anti-money laundering regulations. Data no longer required is securely deleted or anonymised.
This Privacy Policy ("Policy") is published by GMP99 ("GMP99", "we", "us", "the Company"), the operator of the online casino and sports betting platform accessible at gmp99.cam and its associated subdomains (the "Platform"). This Policy applies to all users who access or register on the Platform, including players based in Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, Johor Bahru, and across Malaysia.
This Policy describes how GMP99 collects, uses, stores, shares, and protects your personal data in connection with your use of the Platform. It also explains the rights available to you in relation to your personal data and how you may exercise those rights.
By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data processing practices described herein. If you do not agree with this Policy, you must not register an account or use the Platform.
The following definitions apply throughout this Privacy Policy:
GMP99 acts as the data controller for the personal data processed through the Platform. As data controller, GMP99 is responsible for determining the purposes and means by which your personal data is processed and for ensuring that appropriate safeguards are in place to protect your information.
Where GMP99 engages third-party service providers to process data on its behalf — such as payment processors, fraud prevention services, or identity verification platforms — those providers act as data processors under binding contractual agreements that restrict how they may use your data. GMP99 remains accountable to you for all data processing carried out by authorised processors.
GMP99 collects personal data from various sources in connection with the operation of the Platform. The categories of data collected are as follows:
In certain circumstances, GMP99 may receive personal data about you from third-party sources, including identity verification agencies, fraud prevention databases, and — where you have provided consent — affiliated marketing partners. All third-party data is subject to the same protections described in this Policy.
GMP99 processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and managing your GMP99 account, including login authentication and security monitoring. |
| Payment Processing | Processing deposits and withdrawals via your chosen Malaysian payment methods (e.g., DuitNow, FPX, Touch 'n Go eWallet, Maybank). |
| Identity Verification (KYC) | Verifying your identity and age (21+) in compliance with our international licensing obligations and anti-money laundering requirements. |
| Fraud & Security | Detecting, investigating, and preventing fraudulent activity, money laundering, multi-accounting, bonus abuse, and other prohibited conduct. |
| Customer Support | Responding to your support queries, resolving disputes, and maintaining records of customer interactions. |
| Responsible Gambling | Administering self-exclusions, deposit limits, loss limits, session reminders, and other responsible gambling tools you have activated. |
| Platform Improvement | Analysing usage patterns and technical performance data to improve the Platform's functionality, speed, and user experience. |
| Marketing Communications | Sending promotional offers, bonus notifications, and platform updates — only where you have provided consent or an existing player relationship exists. You may opt out at any time. |
| Legal & Regulatory Compliance | Complying with our licensing conditions, responding to lawful requests from competent authorities, and maintaining required financial records. |
GMP99 processes your personal data on one or more of the following legal bases:
GMP99 does not sell your personal data. We may share your data in the following limited circumstances:
We share personal data with carefully selected third-party providers who assist in delivering the Platform's services. These include payment processors and financial institutions (including Malaysian banking partners for DuitNow, FPX, and e-wallet services), KYC and identity verification platforms, fraud detection and anti-money laundering screening providers, cloud hosting and infrastructure providers, and customer support technology providers. All third-party processors are bound by data processing agreements that restrict their use of your data to the specific purposes for which it was shared.
GMP99 may disclose personal data to law enforcement, regulatory authorities, or courts where required to do so by applicable law, a court order, or a lawful request from a competent authority. We will, to the extent permitted by law, notify you of any such disclosure.
In the event of a merger, acquisition, restructuring, or sale of all or part of GMP99's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will take reasonable steps to ensure that any successor entity provides equivalent data protection standards. You will be notified of any such transfer that materially affects your privacy rights.
Given GMP99's international licensing and operational structure, your personal data may be processed in jurisdictions outside Malaysia. Where data is transferred internationally, GMP99 ensures that appropriate safeguards — including contractual protections equivalent to internationally recognised data protection standards — are in place to protect your information.
GMP99 retains personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by our licensing obligations and applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
GMP99 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to:
Notwithstanding these measures, no method of electronic transmission or storage is entirely secure. GMP99 cannot guarantee absolute security but commits to maintaining industry-appropriate safeguards and to notifying affected players promptly in the event of a material data breach.
The GMP99 Platform uses cookies and similar tracking technologies to provide core Platform functionality, improve user experience, and analyse site performance. A cookie is a small data file stored on your device by your browser when you visit a website.
You may control cookie preferences through your browser settings, which typically allow you to block or delete cookies. Please note that disabling strictly necessary cookies will impair your ability to log in and use core Platform features. Analytical and marketing cookies may be disabled without affecting core functionality.
Subject to applicable law and our licensing obligations, you have the following rights in relation to your personal data held by GMP99:
Request a copy of the personal data GMP99 holds about you and information on how it is being processed.
Request correction of any inaccurate or incomplete personal data held about you without undue delay.
Request deletion of your personal data where it is no longer necessary, subject to our legal retention obligations.
Request that we limit how we use your data in certain circumstances, such as while a data accuracy dispute is resolved.
Object to processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
Receive your personal data in a structured, machine-readable format for transfer to another service provider where technically feasible.
To exercise any of these rights, please contact our support team at [email protected] (plain text — not a clickable link) with your full name, registered email address, and a description of the right you wish to exercise. We will respond to valid requests within 30 days. In certain circumstances, we may be required to retain data to comply with legal or licensing obligations even where a deletion request is made.
The GMP99 Platform is strictly intended for persons aged 21 years and above. GMP99 does not knowingly collect or process personal data from individuals under the age of 21. Age verification is a mandatory step in the KYC process, and any account found to be held by a person under 21 will be immediately closed.
Parents and guardians are encouraged to use available parental control and content filtering tools to prevent minors from accessing online gambling platforms. If you become aware that a minor has registered on the GMP99 Platform, please notify us immediately at [email protected] and we will take prompt action to close the account and delete any associated personal data.
GMP99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, operational requirements, or applicable legal obligations. Where material changes are made, we will notify registered players via email or through an on-platform notification prior to the changes taking effect.
The date at the top of this page reflects the most recent revision. We encourage you to review this Policy periodically to stay informed of how we protect your personal data. Continued use of the Platform following publication of any amendments constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by GMP99, please contact us through the following channels:
For queries specifically relating to responsible gambling, self-exclusion, or account closures, please visit our dedicated Responsible Gambling page for the relevant tools and contact options.
You now have a clear picture of how GMP99 handles your personal data. Have further questions? Our support team is available 24/7. Ready to explore the platform? Visit our homepage or check out our FAQ.
For players aged 21 and above only. Please gamble responsibly. GMP99 operates under international licensing. Malaysian players are responsible for understanding their local laws regarding online gambling.